The Sr. Project Manager is responsible for achieving operational efficiency and effectiveness of program management through full end-to-end design and delivery across multiple industries. The role requires strong project management skills, customer focus, business acumen, and decision-making abilities.
Requirements
- Bachelor's Degree in Computer Science, Information Systems, Business or related field, or equivalent, relevant experience
- PMP, Six Sigma, Agile, SCRUM or related certifications preferred
- Minimum of 5 years Project Management experience within the technology services industry
- Excellent service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs
- Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making
- Ability to work effectively across many internal functional groups to optimize product offerings, create a seamless internal and external customer experience and resolve issues
- Proven ability to continuously expand and leverage knowledge of market and industry trends and translating to recommending and implementing process and efficiency improvements
- End-to-end process thinker, with proven experience in leading change within an organization and understands how change affects employees and utilizes strategies to reduce risk to the organization
- Strong experience handling employee issues and making sound judgment decisions in this area
- Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems
- Able and willing to travel up to 20%
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan