Sr. Project Manager

The Sr. Project Manager is responsible for achieving operational efficiency and effectiveness of program management through full end-to-end design and delivery across multiple industries. The role requires strong project management skills, customer focus, business acumen, and decision-making abilities.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, Business or related field, or equivalent, relevant experience
• PMP, Six Sigma, Agile, SCRUM or related certifications preferred
• Minimum of 5 years Project Management experience within the technology services industry
• Excellent service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs
• Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making
• Ability to work effectively across many internal functional groups to optimize product offerings, create a seamless internal and external customer experience and resolve issues
• Proven ability to continuously expand and leverage knowledge of market and industry trends and translating to recommending and implementing process and efficiency improvements
• End-to-end process thinker, with proven experience in leading change within an organization and understands how change affects employees and utilizes strategies to reduce risk to the organization
• Strong experience handling employee issues and making sound judgment decisions in this area
• Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems
• Able and willing to travel up to 20%

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan