Sales Development Representative

The Sales Development Representative (SDR) is responsible for generating qualified sales leads and opportunities for Black Box’s KVM products and Control Room solutions. This entry-level role is focused on building pipeline and driving engagement with potential customers through proactive outreach, lead qualification, and close collaboration with the sales team.

Requirements

• Research, identify, and prospect potential customers within target markets (control rooms, video walls, high performance KVM, etc.).
• Proactively engage leads through phone calls, emails, LinkedIn, and other outreach channels.
• Qualify inbound leads generated by the marketing team and various sales campaigns, ensuring they meet criteria for sales opportunities.
• Nurture early-stage prospects by educating them on Black Box’s solutions and value propositions.
• Collaborate closely with other members of the company’s sales teams to schedule discovery calls, product demos, and meetings.
• Maintain accurate and up-to-date records of all prospect interactions, leads, and pipeline activity in Salesforce.
• Support marketing and sales initiatives, including webinars, trade shows, and events by helping drive attendance and follow-up.
• Provide feedback to sales and marketing teams on prospect insights, objections, and competitive intelligence.
• Meet or exceed monthly and quarterly activity and qualified opportunity goals.

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Professional development and training programs