Renewal Manager
Black Duck Software, Inc.Belfast, Northern Ireland, United Kingdom
Posted November 5, 2025
Full Time
About the Company
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity.
Job Description
Black Duck Software, Inc. is looking for a proactive and results-oriented Renewal Manager to join their team, ensuring customer retention and maximizing revenue by managing the renewal process.
Requirements
- Experience in account management, renewals, or customer success in a SaaS or technology environment.
- Proven ability to manage multiple accounts and prioritize tasks effectively.
- Strong communication and negotiation skills with a customer-centric approach.
- Experience with CRM systems such as Salesforce; familiarity with renewal tools like Clari is a plus.
- Analytical mindset with the ability to interpret customer health data and usage metrics.
- Team players with the ability to collaborate across departments and work independently.
