Bloomreach is building the world’s premier agentic platform for personalization. We're looking for a Strategic Account Manager to manage a significant portion of the Content Business Unit’s portfolio, including key Enterprise clients.
Requirements
- Own the relationship with key accounts and key partners
- Ensure renegotiation of contracts at or ahead of the point of renewal
- Identify and execute upsell and cross sell opportunities
- Act as the ‘CEO’ of your customer book of business
- Leverage your business acumen to analyze key account metrics
- Develop strong customer relationships (IT, Marketing) & understand customer goals
- Executing on expansion opportunities within your portfolio of clients
- Use your digital technology experience to understand and discuss complex products
- Respond to or assist partners with RFP’s, bids and other tenders
- Lead business planning and quarterly review process
- Succeed in a team selling environment, partnering with Professional Services
- Consistently forecast monthly and quarterly performance within a 10% margin of error
- Stay abreast of industry changes and trends
- Confidently communicate the Content value proposition
- Negotiate deals and contracts at various levels within the targeted account
- Budget responsibility for Travel and Entertainment to maximise your book of business
Benefits
- Flexible working hours
- Virtual-first work
- Company events
- Volunteering activities with 5 paid days off
- Employee Assistance Program
- Subscription to Calm
- ‘DisConnect’ days
- Extended parental leave up to 26 calendar weeks
- Restricted Stock Units or Stock Options
- Company performance bonus
- Employee referral bonus
- Reward & celebration of work anniversaries
