Director, Client Service Executive

At BNY, our culture allows us to run our company better and enables employees’ growth and success. We’re seeking a future team member for the role of Director of Client Service to join our Global Payments & Trade Client Services team; this role will be located in New York, NY.

Requirements

• Bachelor's degree or the equivalent combination of experience (Banking/Financial) is required
• 10+ years of total work experience; diverse experience in Service & Operational Wholesale Banking Industry
• Self-motivated with proven commitment to client focus and lean thought process
• Strong communication skills; written, verbal and effective listening skills
• Ability to be cross-fungible and multitask under pressure
• Able to adapt to changing environment and business/organizational demands
• Deep understanding of traditional wholesale banking products, such as: Domestic/International Clearing methods, Receivables/Payables, Wires, ACH, Checks, Lockbox, Faster Payments, etc.
• Certification in Operational Excellence and/or Six Sigma a plus
• Proficient in Microsoft Office suite

Benefits

• Generous paid leaves
• Paid volunteer time
• Flexible global resources and tools
• Access to health, wellbeing programs and financial goals
• Competitive compensation, benefits and wellbeing programs
• Pay-for-performance philosophy