Director, Client Service Executive
BNYFlorida, United States
Posted August 25, 2025
Full Time
About the Company
BNY is a leading global financial services company offering comprehensive solutions in investment management, wealth technology, and corporate trust. With expertise spanning from managing to moving and safeguarding money, BNY serves over 90% of Fortune 100 companies and top banks worldwide. Our 240-year legacy is built on partnering with clients to create innovative financial solutions that benefit businesses, communities, and individuals globally.
Job Description
BNY is seeking a dynamic Director of Client Service Executive to join their Corporate Trust Business. This role focuses on providing outstanding client service, retaining high-value clients, and ensuring long-term success. The company values a client-obsessed approach and strategic alignment with client goals, and leverages cutting-edge AI and technology to drive impactful solutions.
Requirements
- Serve as the primary service escalation for a portfolio of high-value clients.
- Develop an execute client retention strategies.
- Monitor and assess client health through regular reviews.
- Collaborate with internal stakeholders.
- Advocate for clients internally.
- Uphold corporate governance, risk, and compliance.
Benefits
- Highly competitive compensation
- Flexible global resources
- Generous paid leave
- Flexible working arrangements