Ticket Services Representative
Boston Red SoxBoston, Massachusetts, United States
Posted November 5, 2025
40000 - 40000 USD year
Full Time
About the Company
The Boston Red Sox and Fenway Sports Management value diversity and inclusivity, and strive to create a workplace where everyone feels like they belong.
Job Description
The Boston Red Sox Ticketing team is seeking a part-time Ticket Services Representative to provide top-tier customer service for fans purchasing tickets for games and events at Fenway Park.
Requirements
- Answer all inbound ticket sales and customer service phone calls
- Provide service to 10th Man partial plan season ticket holders
- Provide day of game customer service via phone and face-to-face
- Track all customer service issues using CRM software
- Issue tickets to clients at VIP will-call window on game days
Benefits
- Competitive hourly rate of $20