Client Services Associate - Hospitality Operations

The Client Services Associate - Hospitality Operations role involves supporting the Client Services department at Fenway Park, providing high-level hospitality to premium members, and ensuring a consistent game day experience.

Requirements

• Serve as a liaison between club managers and premium members
• Enhance the premium member experience on game days
• Manage Salesforce and Qualtrics databases
• Administer premium client Fenway Concert Series ticket requests
• Coordinate and distribute Red Sox gift bags
• Assist in the day-to-day maintenance and evolution of our Salesforce platform
• Assist in contract writing, invoicing, payment and receipt processes

Benefits

• Hourly rate of $19
• Committed to diversity and inclusion