BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. We're looking for a German VIP Customer Support Agent to handle inquiries from our high-value players and ensure a premium service experience.
Requirements
- Fluent in German and English, both written and spoken
- Proactive with strong customer service or sales skills
- Great communication and problem-solving abilities
- Detail-oriented and customer-focused
- Experience in iGaming or VIP support is a plus
Benefits
- Official employment
- Full medical insurance
- 20-26 paid leave days
- 6 additional days of sick leaves without document required
- Birthday gift cards
- Sports card (Multisport)
- Wedding and newborn gifts
- Breakfast, Friday lunches, fruits, and snacks in the office
- Team-building events and activities
- Career growth opportunities