German VIP Customer Support

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. We're looking for a German VIP Customer Support Agent to handle inquiries from our high-value players and ensure a premium service experience.

Requirements

• Fluent in German and English, both written and spoken
• Proactive with strong customer service or sales skills
• Great communication and problem-solving abilities
• Detail-oriented and customer-focused
• Experience in iGaming or VIP support is a plus

Benefits

• Official employment
• Full medical insurance
• 20-26 paid leave days
• 6 additional days of sick leaves without document required
• Birthday gift cards
• Sports card (Multisport)
• Wedding and newborn gifts
• Breakfast, Friday lunches, fruits, and snacks in the office
• Team-building events and activities
• Career growth opportunities