Associate Account Manager, US

Branch is seeking a driven Associate Account Manager to build strong customer relationships and drive adoption of their mobile marketing and deep linking solutions. The role involves acting as a trusted advisor, providing expertise, and contributing to a customer-centric environment. This position requires excellent client management and a passion for solving customer business challenges.

Requirements

• 1-2 years of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles.
• Excellent client management skills, a bias for action, strong sense of accountability, ability to perform hands-on technical work, and the ability to lead projects.
• Experience supporting customers with cloud-based SaaS solutions.
• Problem-solving skills around business and technical product questions.
• Experience proactively handling customer expectations and leading all aspects of customer communications.

Benefits

• Health and wellness programs
• Paid time off
• Retirement planning options