Partner Success Manager
BrazeSydney, New South Wales, Australia
Posted October 10, 2025
Full Time
About the Company
Braze is a leading customer engagement platform that enables marketers to collect and act on data from various sources to engage customers in real time across multiple channels. With services including mobile marketing, email marketing, and cross-channel campaigns, Braze leverages AI for experimentation and optimization to foster growth and loyalty. Recognized for its innovative approach and workplace culture, Braze is headquartered in New York with offices globally.
Job Description
Braze is seeking a Partner Success Manager to empower their Services Partners, focusing on partner expertise, operational efficiency, advocacy, and product adoption. The role involves working closely with Account Managers, providing strategic support to drive customer success and expansion. Braze aims to be a great place to work and offers a collaborative culture focused on work-life harmony and employee growth.
Requirements
- Excellent communication skills with written and verbal communication
- Ability to build strong relationships with colleagues and customers/partners
- High level of intellectual curiosity and attention to detail
- Experience managing complex accounts or projects with stakeholders
- 3-5 years of relevant experience
Benefits
- Competitive compensation
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans
- Family services
- Professional development
- Employee Resource Groups
- Volunteer Week
- Donation matching
- Community Support
