Account Manager
Bridgehead ITSan Antonio, Texas, United States
Posted February 3, 2026
Full Time
About the Company
Bridgehead IT delivers end‑to‑end managed IT, cloud, virtualization, disaster recovery, identity, security, and custom application services that help businesses scale, secure, and streamline operations. Since 1999, the company has built a partnership‑oriented culture grounded in heart, authenticity, and simplicity, focusing on thoughtful strategy rather than quick fixes. Its holistic approach blends deep technical expertise with a client‑first mindset, enabling smarter, more profitable outcomes. Recognized as a Top Workplace and active in community initiatives, Bridgehead attracts talent by offering competitive pay, generous benefits, and a supportive, collaborative environment.
Job Description
Join Bridgehead IT as an Account Manager to support the Technical Account Management (TAM) team and drive exceptional service experiences for clients. You'll take ownership of service management workflows, oversee day-to-day interactions, and ensure client satisfaction and retention. This is a high-ownership position that directly impacts client satisfaction, retention, and account growth.
Requirements
- Technical foundation with practical understanding of managing IT environments for modern businesses
- 2-4 years of experience in IT support, systems administration, service coordination, or a client-facing technical role
- Proven ability to quickly assess technical issues, communicate technical concepts clearly, and exercise sound judgment on when to escalate issues
Benefits
- Close collaboration with technical leaders and account executives
- Exposure to multiple service lines, industries, and technologies
- Clear paths for career within the TAM team structure
