The Technical Account Manager will be the bridge between cutting-edge technology and client success, ensuring every client receives signature "White Glove" service.
Requirements
- Experience: A minimum of 3 years communicating complex technical issues to clients.
- Technical Knowledge: Proficiency with Windows workstations/servers, Microsoft 365, and a solid grasp of networking topology.
- Education: A four-year degree in a technology-related field (relevant experience may offset this requirement).
- Soft Skills: Exceptional problem-solving abilities paired with elite verbal and written communication.
- Service Mindset: A proven track record in high-level customer service and account management.
Benefits
- Comprehensive Health
- Dental
- Vision
- Prescription coverage
- 401K plan
- Flexible Spending Accounts
- Company-provided Life Insurance
- Short-term and Long-term Disability
- Paid Vacation
- Sick Leave
- Holidays