Member Retention & Education Specialist
Brighton Marine, Inc.Boston, Massachusetts, United States
Posted February 3, 2026
Full Time
About the Company
Brighton Marine supports the health, well-being, and readiness of uniformed service members, Veterans, retirees, and their families.
Job Description
Member Retention & Education Specialist supports member retention, education, and satisfaction objectives by engaging with US Family Health Plan members, providing benefit education, and issue resolution.
Requirements
- Bachelor's Degree preferred, with 1-3 years of marketing, customer service, or sales experience
- Experience in local health care setting and familiarity with military environment required
- Excellent interpersonal, sales, and phone skills
- Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint); Sugar CRM, SalesForce, or other CRM software
