Guest Experience Manager
BrightwildKey West, Florida, United States
Posted September 9, 2024
Full Time
About the Company
We are a travel platform connecting people in real life through personalized experiences and standout stays. Our expert team of GEMs, one-of-one spaces and commitment to local culture ensures that when you stay, you stay real. At Brightwild, we don't see your trip as an escape from reality. It's a closer connection to it.
Job Description
This full-time position for a Guest Experience Manager at Key West, Florida is seeking an energetic and service-minded individual to manage the guest journey from inquiry to post-checkout communication. Responsibilities include coordinating guest communication, providing customer service, resolving issues, and ensuring accurate guest information. The ideal candidate is resident of the Key West area.
Requirements
- Technical computer skills required
- Reliable transportation
- Availability to work early mornings and evenings
- Professional communication skills
- Ability to work well under pressure
- Excellent time management skills
Benefits
- Full benefits package
- 401(k) Plan
- Paid Time Off
