The Senior Client Relationship Manager serves as a key liaison between Broadridge and our clients, ensuring exceptional service delivery and maintaining strong, strategic relationships.
Requirements
- Maintain exceptional client relationships
- Responsible for all planning surrounding daily, month-end and annual production runs
- Handle higher level client issues, conversation and escalations
- Plan and execute strategic business reviews with strategic conversations with an emphasis on contract acumen
- Work with client and internal resources to implement client changes
- Ability to have client discussions at peer level and senior level
- Ability to assemble and present client savings, improvements and solution opportunities
- Identifies and participates in meetings to implement process improvements
- Display a positive attitude and inspires others for greater performance
Benefits
- Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act
- Comprehensive benefit offerings
- Bonus Eligibility
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance