Senior Vice President, Branch Network Western NY Region responsible for accelerating growth, deepening member engagement, and establishing operational excellence across Broadview’s retail network in the WNY region.
Requirements
- Translates enterprise strategy into actionable plans, budgets, and performance measures that prioritize member service, market expansion, and operational excellence.
- Leads and optimizes retail branch operations, ensuring alignment with strategic goals and delivering efficient, high-impact member experiences.
- Champions a member-first culture, continuously improving multichannel engagement and simplifying interactions across physical and digital touchpoints.
- Drives innovation in products, services, and delivery models to meet evolving member needs and enhance competitive positioning.
- Partners with Directors of Regional Branch Experience to support employee development, foster continuous learning, and build leadership capacity.
- Provides strategic people leadership, offering recognition, feedback, and coaching to reinforce performance and engagement.
- Strengthens Broadview’s community presence through outreach, partnerships, and financial wellness initiatives that reflect our commitment to impact.
- Identifies and executes opportunities for physical branch expansion and strategic partnership to grow market share in WNY.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
