Technical Support Specialist
Brookfield Asset ManagementLondon, England
Posted November 28, 2025
Full Time
About the Company
Brookfield has a unique and dynamic culture, seeking team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined.
Job Description
The Deskside Support Specialist serves as the face of Technology Services, providing first-line deskside and remote support to Brookfield end users. The role requires technical skills and competencies in ITIL framework, operating systems, applications, systems and tools, and hardware.
Requirements
- Accountability
- Professionalism
- Detail-Oriented
- ITIL framework and best practices
- Operating Systems: Windows 10/11 and macOS
- Applications: Microsoft Office 365, ServiceNow (SNOW)
- Systems & Tools: Active Directory, Microsoft Intune, Azure AD
- Networking: Remote access (MFA, Zscaler), TCP/IP, WAN
- Hardware: Desktops, laptops, iPads, iPhones, printers, Cisco video conferencing systems
- Server OS knowledge is an asset
- Bachelor’s degree in computer science, Information Technology, or related field, or equivalent combination of education, certifications, and experience
Benefits
- Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful
- We are proud to create a diverse environment and are proud to be an equal opportunity employer
