Customer Support Engineer

Brooks Automation is a leading provider of automation solutions seeking a Customer Support Engineer to join their dynamic organization. The ideal candidate will provide highly visible customer support, on-site installation, and oversee diagnoses, troubleshooting, and repair of complex equipment and systems.

Requirements

• Provides highly visible customer support
• On-site installation
• Diagnoses, troubleshooting, and repair of complex equipment and systems
• Instructs customers in the operation and maintenance of the system
• Serves as company liaison with customer on administrative and technical matters
• Interprets customers' needs and clarifies responsibility for problem resolution

Benefits

• Competitive salary
• Benefits package (not specified)