Customer Support Engineer

Join Brooks Automation as a Customer Support Engineer and be part of a dynamic organization shaping the future of technology. The role provides highly visible, on-site support for tool-down situations and service agreement commitments, ensuring exceptional customer satisfaction.

Requirements

• University degree or formal qualification in electrical, electromechanical, or mechanical discipline
• Minimum 2 years of field service experience in a related industry, ideally in a customer-facing semiconductor environment
• Strong problem-solving skills and proactive attitude
• Ability to interpret technical documentation, including drawings and electrical schematics
• Familiarity with Ethernet and serial protocol connections; proficient PC skills
• Ability to work independently and collaboratively within a team
• Willingness to travel within EU and US for training
• Full, clean driving license

Benefits

• Competitive compensation and benefits package
• Professional development and training opportunities