Strategic Account Manager, Consultant - Stellarus

The Strategic Account Manager, Customer Success will drive customer value realization for health plans by orchestrating business alignment, delivering proactive guidance, and ensuring measurable outcomes. The role involves leading the post-sale client lifecycle, driving growth through adoption and renewal, and embedding Stellarus as an indispensable technology partner. This position requires a strategic leader with healthcare industry expertise and commercial ownership, able to manage business, product, and technical aspects.

Requirements

• Develop and execute multi-year strategic account plans.
• Lead quarterly executive reviews.
• Act as a strategic advisor to executive stakeholders.
• Deep understanding of client workflows.
• Collaborate with stakeholders to drive adoption.
• Translate data into impactful stories.
• Own account health (revenue/net retention).
• Lead renewal negotiations.
• Partner across Product and Technology teams.