Service Operations Engineer
BT GroupHungary • Budapest, Hungary • Hungary
Posted September 25, 2025
600000 - 600000 EUR year
Full Time
About the Company
BT Group is the UK’s leading provider of fixed and mobile telecommunications and related secure digital products, solutions, and services.
Job Description
BT Group is seeking a Service Operations Engineer to own, lead, and drive issues related to network incidents and complex IT solutions. This role requires collaboration with internal and external stakeholders, understanding complex internetworking technologies, and ensuring a positive customer experience. BT's significant digital infrastructure project connects 25 million premises to full fibre broadband, and the company is committed to streamlining operations and embracing technological innovation.
Requirements
- In-depth understanding of LAN/WAN technologies (CCNA-level knowledge)
- Knowledge of network troubleshooting
- 1-2 years of experience in technical support
- Familiarity with Cisco, Juniper, Adva, Avaya, Ipanema, and Meraki (advantage)
Benefits
- Attractive salary
- Generous private health care package
- Nursery support for mothers
- Extended paternity leave
- Commuting allowance
- Home office allowance
- Employee discount opportunities
- Flexible working patterns
