Guest Service Representative

We are looking for a front desk agent to join our Team! The front desk agent is the face of the hotel and the first to show BLA's excellence in service to all guests. Responsibilities include greeting guests, handling cash and credit card information, and providing relevant information regarding the hotel services and amenities.

Requirements

• Customer Service experience, in a hotel setting preferred
• Marriott experience is a plus
• High School diploma or equivalent is preferred
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred
• Must have valid drivers license, and acceptable driving history subject to company approval

Benefits

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program