C&R Container Services is seeking a motivated and dynamic Customer Service Representative to join our growing team. As a Customer Service Representative, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met with professionalism and efficiency.
Requirements
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding our container services, pricing, and availability.
- Assist customers with order placement and management of their accounts.
- Resolve customer complaints and concerns with empathy and professionalism.
- Collaborate with other departments to ensure customer needs are met promptly.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure satisfaction and address any further issues.
