Customer Service Representative

Customer Service Representative needed to provide exceptional service to clients via phone, email, and chat, responding to inquiries and resolving issues. Ideal candidate will have strong communication skills, problem-solving abilities, and a customer-first mindset.

Requirements

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide accurate information regarding our container services, pricing, and availability.
• Assist customers with order placement and management of their accounts.
• Resolve customer complaints and concerns with empathy and professionalism.
• Collaborate with other departments to ensure customer needs are met promptly.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure satisfaction and address any further issues.

Benefits

• Generous Paid Time Off