Client Service Channel Specialist

We are looking for a Client Service Channel Specialist to join our team at Cabify. As a Global Offline Support Specialist, you will lead support tasks required for planning, organization, and execution of the offline channel, working closely with the Global C-Ops department and coordinating with local teams. You will help us achieve our mission by coordinating the execution of channel strategies, generating control and audit of channel KPIs, and proposing improvements for acquisition and attention processes.

Requirements

• Previous experience in offline activities (at least 2 years)
• Autonomy and responsibility to work remotely
• University education
• Experience in face-to-face operations in areas related to customer management and services

Benefits

• 15 days of vacation per year
• 7 Cabify Days
• 10 Recharge Days per year
• Employee discounts and benefits
• Monthly credit for Cabify travel
• All the equipment you need (just bring your talent)
• Free coffee