Contact Center SAC Coordinator
CabifyBogota, Bogota, Capital District, Colombia
Posted January 31, 2025
Full Time
About the Company
Cabify emphasizes sustainable urban transport and local job creation within Latin American and European cities.
Job Description
Join Cabify and contribute to making cities better places to live by improving mobility for people. As a Contact Center SAC Coordinator, you will coordinate the Services team, ensure operational compliance, and manage contact traffic and incidents in real-time. We are a confident, energetic, and professional team that values diversity and innovation.
Requirements
- Technologist, professional or student in administrative and final studies.
- 2 years of proven leadership in Contact Center operations and customer service operations, business KPI control, management of internal / external clients.