Hotel Concierge, Caesars Tower (Caesars New Orleans)

Caesars New Orleans is seeking a dedicated Hotel Concierge to provide exceptional guest experiences. This role involves offering personalized recommendations, fulfilling special requests, coordinating various services like reservations and transportation, and ensuring a high standard of cleanliness and guest service. The concierge will be a team leader and play a crucial part in enhancing the overall guest experience.

Requirements

• High School Diploma or equivalent.
• Concierge training preferred.
• Minimum of two years as a Concierge or closely related position.
• Previous experience in a supervisory capacity preferred.
• Literate and fluent in English.
• Excellent guest service skills and problem solving abilities.
• Ability to handle difficult or stressful situations with tact and diplomacy.
• Demonstrated leadership skills.
• Adherence to all regulatory, company and department policies.

Benefits

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Fun and Free Team Member Events
• Discount Program within Caesars Partner Network
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching