Customer Support Technician
CALNET, Inc.Turlock, California, United States
Posted October 27, 2025
40000 - 40000 USD year
Full Time
About the Company
Cal.net is a fast-growing tech company that provides internet services to rural communities.
Job Description
Cal.net is seeking IT Support Technicians to join our rapidly expanding fixed wireless broadband company. Our Support Tech Specialist will play a crucial role in delivering prompt and accurate technical support for customers using our fixed wireless, VoIP, and router services.
Requirements
- Knowledge of PC hardware/peripherals, Microsoft Office, Windows OS, and basic networking fundamentals.
- Familiarity with cabling/cabling pinouts, adapters, and mounting hardware.
- Ability to troubleshoot and resolve desktop-to-server connectivity issues.
- Understanding of basic networking, email protocols, domain, web hosting, and VoIP.
- Strong ability to multitask, work under pressure, and meet deadlines while still maintaining a professional attitude towards customers and peers.
Benefits
- 401(k)
- Dental Insurance
- Employee Discount
- Health Insurance
- Paid Time Off
- Retirement Plan
- Vision Insurance
- Opportunities for Commission Pay
