Technical Support Agent - South America
Canals AIParaná, Brazil • Rio Grande do Sul, Brazil • Bogota, Bogota, Capital District, Colombia • Santa Catarina, Brazil • Santiago, Santiago Metropolitan Region, Chile • Valle del Cauca, Colombia • Mexico City, Mexico • Buenos Aires, Autonomous City of Buenos Aires, Argentina
Posted December 18, 2025
Full Time
About the Company
Canals is a fully remote, profitable startup transforming the industrial supply chain with AI.
Job Description
Canals is a fully remote, profitable startup transforming the industrial supply chain with AI. We're hiring a Technical Support Agent to help distributors get fast, effective support as they scale on Canals.
Requirements
- Typically, 1–3 years of experience in technical support for a SaaS product
- Excellent written and verbal communication skills
- Ability to translate complex topics for non-technical users
- Highly organized, proactive, and comfortable in a fast-moving startup environment
- A genuine sense of urgency