Backup Care Specialist

Care.com is a consumer tech company that provides a platform for finding and managing family care. We're looking for a Backup Care Specialist to work as a liaison between members and network providers to arrange backup care for members' children, dependents, or adult loved ones.

Requirements

• 2-3+ years experience in call center or related field
• Familiarity or experience in a child care and/or adult care setting
• Top notch verbal and written communication skills
• Strong attention to detail and adherence to call center metrics
• Outstanding analytical, organizational and time management skills
• Strong active listening and interpersonal skills
• Excellent computer literacy and keyboarding skills

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement