Customer Success Manager
Epidemic SoundNew York, New York, United States • London, England, United Kingdom • Los Angeles, California, United States • Berlin, Germany • Norway • Seoul, South Korea
Posted August 29, 2025
97000 - 125000 USD year
Full Time
About the Company
Epidemic Sound blends tech with music to create a vibrant and collaborative environment.
Job Description
Epidemic Sound is seeking a Customer Success Manager to secure and grow strategic business relationships with enterprise clients. The role focuses on building trust, driving sales, and ensuring customer success through a robust support system. The company fosters a collaborative, innovative, and impactful environment.
Requirements
- Develop trust and foster relationships with enterprise clients.
- Drive and close new business opportunities with strategic decision-makers.
- Ensure customer needs and business models are fully understood.
- Resolve customer issues and handle complaints.
- Prepare reports and forecasts for internal stakeholders.
Benefits
- dental
- health
- medical
- vision
- paid vacation
- parental leave
- 401k saving
- wellness benefits