Customer Support Specialist
CARFAXVirginia, United States
Posted March 3, 2026
Full Time
About the Company
CARFAX is a company that helps millions of consumers make more-informed decisions every day.
Job Description
Join Team CARFAX as a Customer Support Specialist, providing top-notch customer service, solving problems, and delivering exceptional experiences for Dealer customers.
Requirements
- High school diploma or equivalent
- Minimum of 2 years' experience in a customer service role, preferably in a call center environment
- Positive, “can-do” attitude with proven problem-solving skills
- Excellent written and verbal communication skills
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Familiarity with Salesforce or other CRM software is a plus
Benefits
- Competitive compensation
- Generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
