Senior Manager, eCommerce Product - Booked Guest - SFCC
Carnival CorporationFort Lauderdale, Florida, United States • Miami, Florida, United States
Posted October 28, 2025
Full Time
About the Company
Carnival Corporation operates a fleet of over 90 cruise ships across multiple brands, delivering unforgettable happiness to millions of guests worldwide.
Job Description
Princess Cruises is seeking a Senior Manager, eCommerce Product - Booked Guest to lead the strategy and optimization of their digital experience for booked guests across their eCommerce platform. This role focuses on enhancing the post-booking journey, including itinerary management and personalized interactions, leveraging Salesforce Commerce Cloud and related technologies. The manager will collaborate closely with various teams to improve engagement, revenue generation, and operational efficiency.
Requirements
- Lead SFCC Product Strategy
- Define and execute product roadmap
- Prioritize features for personalization, upsell, and guest satisfaction
- Collaborate with engineering and architecture teams
- Manage product team
- Champion A/B testing, personalization strategies, and UX improvements
- Drive cross-functional collaboration
Benefits
- Cruise and Travel Privileges
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
