Holland America Group is a leading cruise line based in Seattle, Washington, specializing in luxury ocean travel. The company offers a diverse range of cruise experiences, from family-friendly voyages to sophisticated adult cruises, emphasizing comfort, entertainment, and culinary excellence. With a strong commitment to customer satisfaction and environmental sustainability, Holland America Group distinguishes itself through its premium amenities, personalized service, and innovative ship designs.
Princess Cruise Line is seeking a Senior Manager, eCommerce Product - Booked Guest to lead the strategy, development, and optimization of their eCommerce platform. This role focuses on enhancing post-booking experiences, increasing revenue through upsell opportunities, and optimizing guest satisfaction using Salesforce Commerce Cloud. The ideal candidate will have deep expertise in product management, digital commerce, and SFCC, with a strong understanding of driving engagement, onboarding, and operational efficiency.
Holland America Group is a leading cruise line based in Seattle, Washington, specializing in luxury ocean travel. The company offers a diverse range of cruise experiences, from family-friendly voyages to sophisticated adult cruises, emphasizing comfort, entertainment, and culinary excellence. With a strong commitment to customer satisfaction and environmental sustainability, Holland America Group distinguishes itself through its premium amenities, personalized service, and innovative ship designs.