Client Insights Manager
Carrum HealthUnited States
Posted December 18, 2025
120000 - 140000 USD year
Full Time
About the Company
Carrum is a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design.
Job Description
We are looking for a Client Insights Manager to help us execute operationally and support the growing book of business for Carrum's enterprise clients. This role will play a critical role in managing the client lifecycle and deliver exceptional outcomes for our employer clients.
Requirements
- 5-8+ years of experience in Client Insights, Client Success Operations, Business Operations, Data Analytics, Training/Enablement, or a related field
- Experience designing training programs, curriculum, or instructional materials
- Strong background in BI/reporting tools with expertise in Tableau
- Experience evaluating, implementing, or administering CRM and workflow platforms
- Demonstrated ability to manage complex, cross-functional projects from scoping to execution
- Exceptional analytical and communication skills
- Highly organized, detail-oriented, and able to manage multiple initiatives simultaneously
Benefits
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan