Technical Support Analyst
ChubbO’Fallon, Missouri, United States
Posted October 9, 2025
Full Time
About the Company
Chubb is a global insurance leader providing property, casualty, accident, and life insurance products across 54 countries.
Job Description
Chubb’s Global End User Services (EUS) organization is seeking a Site Support Analyst to assist employees with technical issues related to their computer and mobile devices, including hardware and software problems. The role involves troubleshooting, hardware support, software installation, user training, and policy enforcement. The analyst will work as a key representative for IT projects and initiatives, ensuring compliance, and collaborating with cross-functional teams.
Requirements
- Troubleshoot PC/peripheral/mobile device hardware and software issues.
- Support users in utilizing printers, digital scanners, smart devices, meeting room scheduling, and video conferencing.
- Train and guide staff on hardware and software usage.
- Ensure patch compliance for PCs.