Junior Service Manager
CCS connectsWoerden, Utrecht, Nederland
Posted July 26, 2025
48516 - 69300 EUR year
Full Time
About the Company
CCS connects specializes in modernizing insurance IT landscapes through its modular Digital Insurance Platform. The platform offers three layers—frontoffice for enhanced customer service, midoffice for seamless system integration, and backoffice for reliable processes and data quality. CCS helps clients optimize operations, reduce costs, and respond quickly to market changes.
Job Description
As a junior Service Manager, you will be responsible for SLAs, customer satisfaction, and continuous improvement. You will work in a dynamic environment with plenty of room for personal growth and contribute to excellent service delivery for our customers.
Requirements
- Enthusiastic and structured colleague
- Good communication skills
- Ability to work in a dynamic environment
- Knowledge of and experience with the insurance industry, business process outsourcing, and our software solutions is a plus
Benefits
- Lease car
- Laptop and phone
- Workation (up to 30 consecutive days a year from abroad)
- Fun activities (movie night, beer- and wine tastings, etc.)
- Flexibility (partial home work and budget for ergonomic home workspace)
- Home working allowance
- Attractive pension scheme
- Collective insurance
- Business fitness scheme
- Bicycle scheme
- 25 vacation days
- Opportunity to buy up to 20 extra days
- Yearly 8.33% vacation allowance
