Senior Account Manager

Celigo is seeking a Senior Account Manager to manage and expand our customer base, ensuring high levels of customer satisfaction, and driving customer success. The ideal candidate will have excellent verbal and written communication skills, a customer-centric approach, and a strategic mindset.

Requirements

• Manage and expand customer base
• Ensure high customer satisfaction
• Drive customer success
• Develop and execute account plans to achieve sales targets and increase account value
• Build long-term partnerships with customers
• Manage contract renewal process
• Proactively address customer issues and negotiate renewal terms
• Collaborate with internal teams to ensure seamless customer experience
• Maintain accurate account records and track key metrics
• Deliver on assigned net-new revenue, retention, and churn goals

Benefits

• Three weeks of vacation
• Wellness days and holidays
• Parental leave
• Generous benefits package
• Monthly tech stipend
• Recognition and career development opportunities