The Center for Family Life is seeking a full-time non-exempt Program Assistant to provide support to the English as a Second Language (ESL) Project.

Requirements

Conducting outreach activities
Facilitating intake group sessions and revision of enrollment for each student
Maintain updated student files, test scores, and placement information
Follow up with students regarding attendance and support their program completion
Assist students with accessing community resources (food pantries, legal referrals, housing support)
Support students with public benefit applications (SNAP, IDNYC, health insurance) and basic forms
Connect students to case management or social services as needed
Provide guidance on low-cost or free services (adult education, immigration support, testing centers)
Prepare class materials, create and update orientation slides on boarding materials packets, and classroom setups
Maintain the testing calendar
Collect and organize attendance, testing results, instructional hours, and benchmark data
Enter all required student information into online systems accurately and on time
Monitor and manage waitlists, conduct outreach when openings become available, and update NYC RISE
Work closely with the Program Coordinator and ESL teachers to maintain required statistics and reporting
Assist staff with class logistics and student communication
Perform additional duties as assigned

Benefits

Medical, dental, vision, and life insurance benefits
Opportunity to participate in additional voluntary life, disability, and 403B retirement plan
Up to four weeks of paid vacation
Individual supervision and ongoing professional development opportunities

Requirements

Conducting outreach activities

Facilitating intake group sessions and revision of enrollment for each student

Maintain updated student files, test scores, and placement information

Follow up with students regarding attendance and support their program completion

Assist students with accessing community resources (food pantries, legal referrals, housing support)

Support students with public benefit applications (SNAP, IDNYC, health insurance) and basic forms

Connect students to case management or social services as needed

Provide guidance on low-cost or free services (adult education, immigration support, testing centers)

Prepare class materials, create and update orientation slides on boarding materials packets, and classroom setups

Maintain the testing calendar

Collect and organize attendance, testing results, instructional hours, and benchmark data

Enter all required student information into online systems accurately and on time

Monitor and manage waitlists, conduct outreach when openings become available, and update NYC RISE

Work closely with the Program Coordinator and ESL teachers to maintain required statistics and reporting

Assist staff with class logistics and student communication

Perform additional duties as assigned