Client Success Executive
CentivoBuffalo, New York, United States • New York, New York, United States
Posted October 9, 2025
Full Time
About the Company
Centivo is an innovative healthcare company founded in 2017, dedicated to making healthcare more affordable for employers and employees. Through a primary care-centered health plan partnered with leading local health systems, Centivo offers self-funded health plans that reduce the total cost of care by up to 30%, providing tangible value to all stakeholders. The company serves diverse clients from small businesses to Fortune 100 enterprises and is committed to transparency in its hiring process.
Job Description
Centivo is seeking a Client Success Executive (CSE) to be the trusted partner guiding clients through the affordability and quality of healthcare. This role involves building relationships, driving growth, and providing data-driven insights to demonstrate the value of Centivo’s model. The CSE will serve as the client's voice and collaborate with teams to enhance the client experience and drive continuous improvement.
Requirements
- Demonstrated technical expertise in building complex financial narratives and analyzing healthcare data.
- Relationship building skills with a proven track record of trust and credibility.
- Strategic communication and storytelling ability to connect data to business outcomes.
- Business acumen, including risk assessment and understanding of healthcare operations.
- Strong cross-functional collaboration and consensus-building skills.
- Bachelor's degree in a related field.
