Roaming and OCPI Partner Manager - 12 month FTE

ChargePoint is at the center of the electric vehicle revolution, powering one of the world's leading EV charging networks. We're seeking a Roaming and OCPI Partner Manager to lead roaming partner management and operational activities for one of our software solutions in Europe. The role will involve working with third-party roaming partners and customers to monitor, investigate, and resolve issues, as well as building training materials for our customer experience team.

Requirements

• Experience working in cross-functional teams
• Capacity to build expert technical knowledge of our roaming services and functionality
• Partner and customer-centric and problem-solving mindset
• Technical educational background preferred but not essential
• Demonstrated ability to work with software tools such as Snowflake, Tableau, Kibana, Postman, and other similar platforms
• Excellent communication skills in English, both written and spoken
• At least 3 years of B2B work experience in an engineering, technical support, or other technical role
• Good understanding of databases (SQL) and of software systems
• Affinity for e-mobility and sustainability topics
• Willingness to travel internationally occasionally for workshops with internal stakeholders, partners, or customers

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance