Client Success Manager
Chartbeat, Inc.United States
Posted October 27, 2025
90000 - 115000 USD year
Full Time
About the Company
Chartbeat, Inc. is a global leader in digital media analytics, providing real-time insights and transformative tools to help content creators understand audience engagement across platforms. With services including web analytics, video analytics, and audience development, Chartbeat empowers media brands to optimize their content for maximum impact. Through strategic partnerships and acquisitions, the company aims to become an end-to-end technology platform for media growth and innovation.
Job Description
Chartbeat is seeking a Client Success Manager to join their Commercial Operations team, working with Tubular, Lineup, and FatTail to help content creators grow reach and revenue through their platform AdBook+. This role focuses on building relationships with clients, serving as an advisor, and driving product adoption and user engagement. The position involves providing technical support, identifying new business opportunities, and mentoring peers.
Requirements
- BS or MS in Computer Science, Economics, Business Administration or a quantitative and analytical discipline
- Strong technical, analytical, troubleshooting and systematic problem-solving skills
- Excellent interpersonal skills
- Excellent communication skills
- Proficiency in software applications
- Strong time management skills
- Ability to manage accounts and conduct discovery calls
- Valid passport
Benefits
- Comprehensive Health, Dental, and Vision Insurance
- 401K with company match
- Fully Paid Parental Leave
- Phone and internet stipend
- Wellness, learning, and coworking reimbursements
- Flexible work hours
- Unlimited PTO
- Company-wide outings
