Client Success Manager

We are seeking a Client Success Manager to interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face-to-face meetings, and the ability to present complex information in a clear and concise manner.

Requirements

• 3+ years B2B Account Management experience
• Comfort and experience working with B and C-level executives
• Excellent analytical and problem-solving skills
• Ability to think proactively and strategically to meet the clients' needs
• Relentless dedication to outstanding customer service
• Ability to handle escalated client issues with a steady hand
• Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
• Strong negotiation skills and business acumen
• Quick learner with a demonstrated passion for technology and the Internet ecosystem
• Ability to work as part of a team and collaborate effectively with colleagues

Benefits

• Annual success-sharing bonuses or commission plans based on individual performance