We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Requirements
- Serve as primary point of contact for incoming and outgoing patient referrals
- Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers
- Facilitates communication, collaboration, and coordination of care
- Schedules patients utilizing coordinated provider list (CPL)
- Uses web-based insurance platforms to generate referral authorizations
- Effectively communicates the physicians/clinicians needs or outstanding items to patients
- Follows all referrals through to completed appointment and obtains all documentation related to appointment
- Ensures any missed external appointments are rescheduled and communicated to the PCP
- Addresses referral-related phone calls from patients, providers, etc.
- Provides extraordinary customer service to all internal and external customers
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance