Customer Success Associate - GER

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.

Requirements

• 1+ years of experience in customer support, account management, or a similar role
• Strong communication skills with the ability to articulate technical information clearly to both internal and external stakeholders
• Detail-oriented with a commitment to high-quality service delivery
• Data entry pro ensuring accuracy and efficiency in every task
• Ability to troubleshoot and resolve client issues proactively
• Huge team player with a team-first mentality
• Fluent German and English communicator (C1/C2 written & spoken)

Benefits

• Flexible work arrangements
• Professional development opportunities
• Diverse and inclusive work environment
• Social events and team-building activities