The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible for leading a team to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective.
Requirements
- Oversee and manage team members to set clear expectations and provide performance feedback to achieve success
- Establish workshops/activities to ensure strategic timelines are met
- Collaborate with functional leaders and their teams to achieve harmony in goals and objectives
- Oversee creation of business requirements and delivery to development teams
- Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems
- Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers
- Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments