Expedite Account Manager - Fort Wayne, IN (2nd Shift)

Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry?

Requirements

• Bid and book Expedite customer loads
• Call and book carriers to cover Expedite customer loads
• Contact Carriers and ensure they deliver time sensitive freight on time
• Match customer demand with quotes for their freight-related inquiries
• Build strategies that will result in increased sales and stronger partnerships
• Enter new load orders into our proprietary web-based software
• Ensure all details of shipments are properly notated in each load
• Communicate daily with shippers and receivers to schedule pick up and delivery appointments
• Maintain and collect proper paperwork for each shipment
• Resolve billing discrepancies with a customer or internal billing team
• Initiate “check calls” to track and trace drivers on all pickups and deliveries
• Assist with converting drivers to MacroPoint tracking
• Manage any issues that come up in the normal operation of freight movement
• Escalate freight-related issues to the appropriate teams

Benefits

• 40 hours per week
• 5:00 PM - 2:00 AM
• On-site training and career development
• Paid holidays and paid time off
• Insurance benefits, including but not limited to: health, vision, dental, life, and disability
• 401(k) Plan