Mobile Services Library Program Associate

The Denver Public Library is seeking a Mobile Services Library Program Associate to design outreach and programming opportunities, implement library services to a diverse customer base, strengthen community connections, and provide daily bookmobile service. The role involves working with community members, stakeholders, and library branch locations to identify library outreach needs, assist with special events, and increase library presence in the community.

Requirements

• Excellent customer service skills
• Knowledge and experience with community engagement practices
• Ability to listen to and evaluate community needs
• Ability to work in a physically demanding environment
• Ability to provide equitable and empathetic customer service
• Ability to create a welcoming environment for all ages
• Knowledge of positive youth development practices
• Skill in using and assisting customers with technology
• Experience with program design and evaluation
• Ability to work independently
• Ability to thrive working in an environment with constant public contact

Benefits

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life and 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
• CARE Bank, Family Leave Benefits
• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes)
• Employee Volunteer Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)