Account Manager

Facility Solutions Manager (FSM) responsible for managing and retaining B2B accounts, building strong client relationships, and driving account growth through consultative upselling and cross-selling. The role involves overseeing client satisfaction, anticipating needs, and delivering on promises.

Requirements

• 3-5+ years of experience in sales, client management, or facility solutions
• Bachelor’s degree required
• At least 2 years of proven success in a client retention role, with measurable goals and metrics
• Demonstrated ability to build strong, positive client relationships and deliver excellent follow-through on commitments
• Highly organized, detail-oriented, and structured in approach
• Confident, tactful, and able to perform well under pressure
• Excellent verbal and written communication skills
• Tech-savvy; proficient in Microsoft Office and CRM/database systems
• Consultative seller with a passion for helping clients and growing accounts
• Strong moral compass, community-minded, and a collaborative team player
• Reliable transportation, willingness and ability to travel daily to client locations locally
• Full ownership mentality for your territory and responsibilities

Benefits

• Tax-free reimbursements for medical premiums and expenses
• Access to dental and vision plans from top carriers
• Monthly QSEHRA health reimbursement
• Access to dental and vision coverage through nationally recognized carriers
• Company-sponsored 401(k) plan with matching
• Paid time off
• Community enrichment
• Equal Opportunity Employer